I'm the same way. I wouldn't use that as a reason to stop doing business with someone, but it would be annoying as hell.
Is there even a problem with the current setup? Are we trying to solve a problem that doesn't exist yet? The Md5Hash would be a cool idea, but probably more effort than required. Of course this would be a hash that's only for this email support to avoid obvious security issues that have already been mentioned on the list. The hash probably shouldn't be based on username either since some usernames are pretty obvious. -- Dave Wood [EMAIL PROTECTED] +----------------+-----------------------+--------------+ | Active Effects | www.activeeffects.com | 416-515-1599 | On Tue, 16 Apr 2002, Ken Joy wrote: > Well, that's been suggested before; I myself *hate* form based emails on > websites, and will often not work with a company that only offers that form > of 'contact us'; what do others out there think of the idea? > > Ken > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of Toxik - Fabian > > Rodriguez > > Sent: Tuesday, April 16, 2002 8:55 AM > > To: [EMAIL PROTECTED] > > Subject: RE: Force support via reseller interface - was: > > [EMAIL PROTECTED] > > > > > > > > Why accept support requests by direct email *at all* ? > > > > Force support emails to be sent by a form in the reseller interface.. > > Have the current adress be an autoresponder saying it's for resellers only > > and they should go to the reseller interface for support. > > > > Fabi�n Rodr�guez - Toxik Technologies, Inc. > > www.toxik.com � (514) 528-6945 @221 > > OpenPGP: 0x5AF2A4D5 > > >
