Would it not be possible to write a script on your server to parse your message and the script would log-into your reseller account and fill in the blanks for you? (IE: You write a regular e-mail, then it goes to your server (A specific account), the server takes that e-mail from that specific account, parses it and then sends the appropriate info by logging into your reseller account and fills in the blanks for you. I am sure that their is someone who could easily do this and make the script public to SRS resellers only. Just a thought ;) That way no-one will have your private mail box address for this procedure and no one public will be able to send requests to OpenSRS Support for reseller issues (Drastically speeding up our response time on priority issues) and anyone with a PDA can still send messages (Must be nice to sell enough domains to justify using a PDA for domain issues ;)
-- Mike Allen, 4CheapDomains.Net [EMAIL PROTECTED] http://www.4CheapDomains.Net ----- Original Message ----- From: "Hugh Blair" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, April 16, 2002 9:54 AM Subject: RE: Force support via reseller interface - was: [EMAIL PROTECTED] > > -----Original Message----- > > On Behalf Of Ken Joy > > > > Well, that's been suggested before; I myself *hate* form based emails on > > websites, and will often not work with a company that only offers that form > > of 'contact us'; what do others out there think of the idea? > > Web form contact only? Yuk. I've not seen one that works well, allows you to > format your message in the way you want. I'm against this as the only way > to contact support. > > -Hugh >
