Me too. Web form only support systems suck.

-Tim

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED]] On Behalf Of Hugh Blair
> Sent: Tuesday, April 16, 2002 10:54 AM
> To: [EMAIL PROTECTED]
> Subject: RE: Force support via reseller interface - was: 
> [EMAIL PROTECTED]
> 
> 
> > -----Original Message-----
> > On Behalf Of Ken Joy
> > 
> > Well, that's been suggested before; I myself *hate* form 
> based emails 
> > on websites, and will often not work with a company that 
> only offers 
> > that form of 'contact us'; what do others out there think 
> of the idea?
> 
> Web form contact only? Yuk. I've not seen one that works 
> well, allows you to format your message in the way you want. 
> I'm against this as the only way to contact support.
> 
> -Hugh
> 

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