Kai, I'm not sure what you mean by confirmation inquiry. The transfer approval request goes to the current admin contact (not the person listed in the transfer order), as does verisign's confirmation/approval
Once the order is completed, we send it to the email listed in the order since we assume that's where people are expecting email Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Mon, 22 Apr 2002, Kai Schaetzl wrote: > I'm wondering why you send this to the email address given in the order > instead of sending to the same email address you sent the confirmation > inquiry. I think this should go to the same address because you are > answering to an email from there. The reason why I'm asking for this is > because we added custom text in German which explains to the client that > he's to expect a second confirmation, how to accept it etc. Because > this message doesn't go to the same address as the confirmation request > it happens quite often that it doesn't reach the same person who got the > first one and thus there's no information about the second message they > need to address. I know that we should inform clients about this, > anyway, and we do, however, this email is a pretty good "last resort" of > alerting them. If it just would go to the current official admin email > address and not the one we entered. > > > Kai > > -- > > Kai Sch�tzl, Berlin, Germany > Get your web at Conactive Internet Services: http://www.conactive.com > IE-Center: http://ie5.de & http://msie.winware.org > > > >
