The port 43 whois seems to still be dysfunctional, however standard registry queries for domain availability seem to be working again.
-t > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Charles Daminato > Sent: Sunday, June 16, 2002 11:30 AM > To: Doug Friend > Cc: [EMAIL PROTECTED] > Subject: Re: .us lookups > > > How are things now? The .us registry gave me little useable feedback. > > Charles Daminato > TUCOWS Product Manager > [EMAIL PROTECTED] > > On Sat, 15 Jun 2002, Charles Daminato wrote: > > > Doug, > > > > I'm just as good an anyone - note that I don't always > answer emails on > > weekend (although I'm not proving my case at all here). > > > > If by "brutal" you mean "it's seriously affecting my > business", then > > this would constitute an emergency. You have to be very > certain that > > this is an issue that would warrant escalation. For any registry > > related issues, we're powerless to affect change, only to > inform our > > supplier and hope they have some feedback we can share (and > hope for > > expedient resolution). > > > > Since supplier escalation on weekends is barebones/skeleton > in nature, > > our effectiveness in helping resolve issues will be minimal > as well - > > another consideration for contacting emergency. > > > > If you've given thought to whether this constitutes an > emergency, and > > feel you have no other recourse, you should use the procedure in > > place. Just remember we have a listed policy in place - > doing as much > > investigation on your own local systems before notifying ourselves > > (and this is in general, not for this specific case) will > help ensure > > the communication to our on-call staff welcome your complaint. Be > > sure to provide as much information as possible. > > > > That being said, I'm contacting the .us (.biz/Neustar) registry to > > discuss this with them, so there's no need to go through > the emergency > > procedure in this case. > > > > Charles Daminato > > TUCOWS Product Manager > > [EMAIL PROTECTED] > > > > On Sat, 15 Jun 2002, Doug Friend wrote: > > > > > Hi Chuck, > > > > > > Don't know if you're the right person to ask, but you're very > > > responsive to questions on the discuss list, so I'm asking. > > > > > > My question is in regard to weekend support. Since > OpenSRS has cut > > > support on the weekends, when there is a problem, I feel the > > > reseller channel is kind of left holding the bag 'till > Monday rolls > > > around. I know there's an emergency system we can > access, but don't > > > feel this is sufficient. > > > > > > I understand the reasons support was reduced and support Tucows's > > > model of staying profitable. Tucows is in my opinion an ethical > > > company and good partner, a rarity in this industry. > > > > > > This weekend, .us lookups are brutal. Including .us in a lookup > > > slows down lookups of other domains to an unacceptable level, and > > > we're seeing a lot of errors coming back on registrations. > > > > > > We've written to support concerning this problem but don't have a > > > response as of yet. Without support to help push this > problem and > > > get it resolved, we're in a difficult position. > > > > > > Thanks, > > > Doug. > > > > > > > > >
