Hi Mike, I think we've all seen this from VRSN. Compliance has been helpful in the past in getting these pushed through. If all else fails though, a change back works pretty well too, though this puts the burden on the client to get their money refunded.
Quoting Mike Allen <[EMAIL PROTECTED]>: > > ----- Original Message ----- > From: Jamie - Lists > To: [EMAIL PROTECTED] > Sent: Thursday, June 20, 2002 10:26 PM > Subject: VeriSign/NetSol 30 day period > > > NetSol/VeriSign has given me problems in the past regarding one of their > 'somtimes-enforced' policies. Namely, they will not allow a transfer of > registrars within 30 days of a renewal date. For example, if my domain > expires on July 30th, I have to initiate (and complete) a transfer of > registrars by the end of June, or else VeriSign will simply NOT send the ACK > email to the admin contact. When questioned on this policy, they refer to > their TOS, but I have looked it over with a fine tooth comb and cannot find > anything mentioning this particular policy. Now, my question is this: > > 1. Who at VeriSign can I confront about this? Their domain techs say that > they're not allowed to discuss the TOS. > > You will not get a hold of anyone helpful. You will be lucky if you do not > get left on hold and you will be lucky if it is someone that can speak the > same language as you. Even if you do speak to anyone of may be "Helpful" > nothing will ever come of it from past experiences. > > > 2. Is this a legit rule? ICANN says nothing about it, yea or nay? > > ;o) > > 3. If noone at VeriSign will speak up about it, who else can I turn to > (besides God)? > > Renew, move it and do a charge back. That is the ONLY option that you have. > It will only cause their stocks to drop even more and I sure won't cry > because of that. I will throw a block party though ;o) > > > > Regards, > Jamie Price > Email: [EMAIL PROTECTED] > http://www.HostMySite.com > Get your FREE .com, .net, .org, .biz and .info domain name at > HostMySite.com! > Phone: International 302.731.4948 | Toll Free: 877-215-4678 > Thanks, Doug. -- Doug Friend http://register4less.com
