ezgoing wrote:
We search each domain before it expires trying to find an email address that
the site says use for anything.   We then send emails to all these
addresses.   Too many of these email addresses either fail or are apparently
unanswered as the domain expires.
Many mail servers would flag you for spamming. Don't get me wrong, I agree completely with the reasoning and the logic, but my website contains a hidden email address and any email that appears at this address results in the sender's host being blocked.

All that being said, if you humanly inspect the site, you should be fine.

The only other that can be done is snail mail weeks before the expiration or
a telephone call to the admin contact.  This has been discussed between
staff but at this point we still are not doing it.  Perhaps we all should
but many feel that if they refuse to respond to numerous emails they are not
interested in renewing the domain name.
Agreed. Personally, a domain is too low profit to be worthwhile wasting a stamp.


However you would think that if it is a valid domain name in which they have
an interest in renewing they would renew it immediately when their web site
goes off line.   But many don't, which makes you wonder why they get so
upset three-six months later when they discover they have lost the domain.
In all fairness, if you only receive one message every couple weeks from your business domain, how many people would miss it if it disappeared?

Worse, when the site is hosted at the ISP which provides connectivity if that ISP loads hosting clients DNS zones into the client facing DNS servers. This is arguably a dumb thing to do, but on the other hand, a large local ISP will host a lot of local sites, and a lot of local users will visit local sites, so it's not really much of a problem 99% of the time. It actually helps, except in the case of a domain expiring, or moving away.

For our hosting clients we automatically renew the domain at expiration and
charge their hosting account the fee.  We then send them an email notifying
them that we renewed their domain name for them and charged them.  Many seem
to believe this is one of the functions that we should be performing for
them,  automatic renewal without their becoming involved.
In the case of a hosting client, yeah. On the other hand, if the expense isn't a regularly occuring monthly charge, then I could see some customers getting upset over the "unauthorized charge"

--
Dave Warren,
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