Hello Sergei, This email should've gone to the list.
=== What do you mean "Real reason was control over domain - only one thing that OpenSRS can't or don't want provide to resellers?" What control over domains do they offer that we don't get here? === -- Best regards, I-Dotter.com mailto:[EMAIL PROTECTED] ======================================================= Sunday, February 23, 2003, 7:42:47 AM, you wrote: SK> Hello Ryan, RB>> I doubt many of you care that someone is coming back to OpenSRS, but I RB>> thought I would send this to the list anyways to help stop anyone thinking RB>> about leaving OpenSRS. SK> Here's different story. SK> First of all, I want say that it was pleasure to work with SK> OpenSRS two years ago. Young and enthusiastic team, changes SK> to SRS on the fly, simple client. But things changed over SK> two years. SK> Since v.2.?? client became unmanageable. You can use it as is, SK> or it's much easier to build your own from scratch, even SK> if all you need is translate messages. Raised response time SK> of support... And since beginning - lack of control. Customers SK> just do not understand, why if you sold them domain, email SK> service and hosting, why you can't do simple change of admin SK> email. Sometimes it's too hard to explain this to person, SK> who don't know exactly what browser is. SK> So a while ago we switched to other registrar. First we didn't SK> consider them as replacement for OpenSRS, we needed domains, SK> which OpenSRS do not offer. And surprisingly they have very SK> good and fast support team with qualified tech personnel, simple SK> API (6 pages, 30 pages with detailed examples, working manage SK> interface was build by one programmer in three days), very SK> interesting and simple daemon-based access to their system and SK> total, absolute control over domains for reseller. Total - we SK> allowed to delete domains, decline transfer requests and verify SK> incoming transfers, not mention ability change every bit in SK> contacts and nameservers. Control is so total, that sometimes it SK> hurts - i.e. registrar do not send renewal messages to registrant, SK> so you have care about this yourself and so on. That was exactly SK> what we needed. Price wasn't real reason, $7.80 per domain was SK> just a nice bonus, we'll going to switch to them even with $15 SK> per domain. Real reason was control over domain - only one thing SK> that OpenSRS can't or don't want provide to resellers. SK> Don't ask me who's this registrar, it's not appropriate to advert SK> him in this list. SK> All I want to say - sometimes price isn't reason why peoples SK> leave OpenSRS. There are other, much more important factors.
