Re: .info promotion & support email

[Fagyal Csongor]

Erm,
On Thu, 2 Sep 2004, Mark E. Mallett wrote:
 

In addition, Tucows will be decomissioning the [EMAIL PROTECTED] 
email address and replacing it with an online webform to manage 
Registrant requests for additional assistance.
     

That one is what really shocks me.  No more reaching support via email?
This is rather vague; perhaps a few more words would help.
   

Tucows -- BAD BAD BAD BAD Idea.
Webforms for support are a big pain.  Cut and paste sounds great, but it is 
almost impossible to provide supporting documentation in forms. 

DO NOT DISABLE E-MAIL SUPPORT.
No No No No.
 

But I guess the _real_ reseller support e-mail address will still be 
kept. Right?

- Cs.