On Thu, Sep 02, 2004 at 10:21:59AM -0700, [EMAIL PROTECTED] wrote: > > > In addition, Tucows will be decomissioning the [EMAIL PROTECTED] > > > email address and replacing it with an online webform to manage > > > Registrant requests for additional assistance. > > > > That one is what really shocks me. No more reaching support via email? > > This is rather vague; perhaps a few more words would help. > > The only e-mail that should be going to [EMAIL PROTECTED] is misdirected > end-user (domain registrant) e-mail or spam. This e-mail then has to > either be redirected to the appropriate reseller or replied to telling the > end user to contact their reseller. > > [EMAIL PROTECTED] is *not* the reseller support e-mail address.
Yep, that certainly occured to me. But like the rest of the message, implications such as that were left to the imagination. As I say, a few more words of detail would help. mm
