Please note this affects only Registrants. Reseller support remains
unchanged.
--
Robert Rivers
Tucows/OpenSRS Technical Operations
Christopher X. Candreva wrote:
On Thu, 2 Sep 2004, Mark E. Mallett wrote:
In addition, Tucows will be decomissioning the [EMAIL PROTECTED]
email address and replacing it with an online webform to manage
Registrant requests for additional assistance.
That one is what really shocks me. No more reaching support via email?
This is rather vague; perhaps a few more words would help.
Tucows -- BAD BAD BAD BAD Idea.
Webforms for support are a big pain. Cut and paste sounds great, but it is
almost impossible to provide supporting documentation in forms.
DO NOT DISABLE E-MAIL SUPPORT.
No No No No.
==========================================================
Chris Candreva -- [EMAIL PROTECTED] -- (914) 967-7816
WestNet Internet Services of Westchester
http://www.westnet.com/
