The real secret sauce is cultural history - I doubt you'll hear about any
design technique at Apple, B&O, BMW, Google* or Pixar that you haven't heard
of before. What's different is most of these companies were born with
quality design as a central value, were led or run by people who highly
valued design and those values influenced every ordinary decision made at
the company, from who they hired, to how business and engineering decisions
are made. Those techniques reside in an environment accepting and supportive
of the idea of good design, have a track record of success from design, and
a corprate identity based heavily on aesthetics or some aspect of design
quality. That kind of culture is almost impossible to copy if you're
thinking just about design meetings or mirroring how they make prototypes.

The best recipe for radically improving the design quality of a project is
simple: the person with the most power, on a project or for the company,
must be someone that highly values design, not necessarily being designers
themselves. E.g. not sure we'd call Steve Jobs a designer in the traditional
sense. The rest will take care of itself over time as their influence will
shift the balances of power towards design quality. But without this, the
talents of designers will always be working uphill. How steep that hill is
can vary, but it will be an incline :)

But since designers rarely get to choose their managers, and few have the
patience, skills, or motivation to lead the creation of a new culture around
them, it's much more tempting to seek out secret sauces.

-Scott

*Google at least has design minimalism as a goal, not necessarily design or
aesthetic quality

----- Original Message ----- 
From: "Joel Eden" <[EMAIL PROTECTED]>
To: "Dan Saffer" <[EMAIL PROTECTED]>
Cc: "IXDA list" <[EMAIL PROTECTED]>
Sent: Friday, March 14, 2008 8:28 AM
Subject: Re: [IxDA Discuss] Design at Apple


> So then the real secret sauce is still secret. I guess I won't see
> those brainstorm sessions on youtube until the iPhone gets better
> video recording and they just can't help themselves.

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