They would do well to head the advice of Mssr. Cooper - first to  
market is not best to market - and the former shall always loose in  
the race to the latter.

will evans
user experience architect
[EMAIL PROTECTED]
617.281.1281


On Mar 16, 2008, at 10:18 PM, Dwayne King <[EMAIL PROTECTED]> wrote:

>
> On Mar 13, 2008, at 3:07 AM, Lada Gorlenko wrote:
>
>> ...I reckon that many big companies would have at least several
>> weeks -- if not several months -- of design cycle on most major
>> projects.
>
> I work with a lot of Fortune 100 companies consulting on projects and
> I would suspect that companies that are interested in bringing in
> groups like ours are more enlightened, or at least giving lip services
> to the power of design. My experience is quite contrary to this
> assumption. More often than not, we're fighting for ANY dedicated
> design time. Our belief has changed about the greatest value we bring
> to a company - our biggest value is getting groups to slow down, be
> thoughtful and gain a shared vision for a product. When we are
> assigned to projects, we often hear some variance of "We need to hit
> the ground running." Our question to them is, "Which direction."
>
>
>> Of course, there are always exceptions (even Microsoft did
>> Zune_v1 in 11 months from scratch to shipping), but I doubt they are
>> the
>> dominant case.
>>
>
> In my experience, this is the rule, not the exception.
>
>
>> HOW the final concept is selected is much more
>> interesting. You can't recreate success by recreating a process.  
>> There
>> is a little devil in the selection criteria, too -- and that is what
>> Apple is not going to tell us.
>
> Again, I disagree. The right solution is pretty simple once the
> success criteria is set and developed as a mantra. If the group takes
> the time to define the success criteria and define exactly what they
> want, they know it when they see it.  The first and most visual
> example that comes to mind is Hawkins at Palm carrying around a block
> of wood, when the good idea fairies fluttered about telling him what
> the Palm needed to be successful, he'd pull out his block of wood and
> asked, "Where does that fit on here." He defined what would make a
> successful product and stuck to his guns. That takes discipline.
> Discipline that I don't see in most organizations.
>
>
>>
>>
>> If you are in a design shop or a small software company, things can  
>> be
>> very different, I agree. But it's a different story altogether and it
>> would be unfair and impractical to compare work practices of small  
>> and
>> large companies or in-house design and consulting.
>>
>
> Why?
>
>
>>
>>> We've speculated about Apple's design process in the past.
>>> This is the most information they've proffered.
>>
>> That's a good point. It's about secrecy, not the process itself.  
>> Apple
>> is brilliant at their marketing strategies. Keep things secret and it
>> will heat up curiosity and anticipation. Of course, when a
>> fingernail of
>> the precious design body is revealed, it makes a Big Bang!
>
> I would say that, until lately, Microsoft has been a much better
> marketing company than Apple. The free buzz that Apple gets from its
> secrecy is an artifact of good design.
>
>>
>>
>> By all means, I have always been an advocate of shared knowledge and
>> discussions on how different teams succeed. It's just once again
>> slightly annoying that everything Apple does triggers that default  
>> "my
>> God has spoken, I am enlightened" behaviour. Look at the details of
>> the
>> God's gospel; they are new because we didn't know them about Apple,
>> not
>> because we didn't know the process as such.
>
> I suspect most on this list could name a number of companies they'd be
> interested to hear more about their process. It would all come down to
> the person believing the company has show an ability to release
> consistently good products. Your previous post was partially correct,
> the assertion that were the name changed and this article wasn't about
> Apple, that folks wouldn't be interested. If, say, Phillips released
> the same article, I'd be interested (GE, Toyota, Google, Patagonia,
> etc.) Let's say Buick released the same article, you're right, I
> wouldn't have wasted my time reading it. I guess my question is, why
> is that a bad thing?
>
>
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