Who do ad/creative/digital agencies sell to in organizations
currently? What baggage do they carry in terms of how they are
perceived by their clients?

If you are seen by clients as "the creative people ... the people
who can help make things pretty" - it takes some work & time to
pitch in differently.

Seems (from limited exposure to agencies) like ad/creative/digital
agencies are going through a re-branding exercise themselves as they
continue to build up UX capability in house.

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=29337


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