The company I'm working for is redesigning their account control panel. We'll be releasing the functionality in stages and running it as a beta alongside the existing control panel.
I've been set a task to write a series of questions that users will be given the option to answer after using the new control panel to asses "usability, accessibility & design". I've told them that what users say and what they do are often not the same and that the only way to do it is with user testing (which we will also be doing) but they seem dead set on the survey idea. Can a survey/questionnaire yield useful results in this kind of situation? I think a simple text box for feedback and bugs would be better. Any suggestions? Cheers, Tamlyn. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
