On Jun 24, 2008, at 1:57 PM, Robert Hoekman Jr wrote:

I agree 100%, but I also wonder if this is how UCD, GDD, and others came
about in the first place

http://en.wikipedia.org/wiki/User-centered_design

It's interesting to note how little there is about design in an entry titled "user centered design." I will also note, that a statement like:

"In broad terms, user-centered design (UCD) is a design philosophy and a process in which the needs, wants, and limitations of the end user of an interface or document are given extensive attention at each stage of the design process."

Could only come from a group of people with little industrial design or graphic design training. Both ID and GD are rooted in things like communication, context and audience. To ignore the audience or the customer is inherently bad design process. In other words... UCD at best is redundant as a concept and at worst, allows an opening to engage in poor design practice by ignoring the balance that is need in creating products between use, technology and commerce.

My experience has been that UCD came into being because too many people without design backgrounds were thrust into an environment in software and interface design where they had to go toe to toe with hard-nosed engineers or business types. Since too many people lacked design training or lacked the ability to work through the means to communicate with those types of people who think in terms of pure business or pure technology, early folks in this industry fell back to what they knew since many of them came from backgrounds that were more rooted in research or process: They invented a "process" that forces the team back to consider the user at every stage to create the balance.

Good design assumes an understanding of audience, context and aims to fully communicate and converse. And even so, good design is ultimately a balancing act to address a large set of concerns, of which the user is but one piece.

--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422

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