I concur wholeheartedly with many of your observations here, Robert. 
That's why I most offten use the words "philosophy" and
"approach" much more than "method" (which implies a particular
methodology).

I also agree that many designers that work in this manner, and
successfully take on projects and challenges that require a great
deal of experience, judgement, and complex interrelated
decision-making (often across a wide range of products, systems, and
services) have indeed internalized much of their skills over time.

And that's why I suggested in my initial post that this approach to
design is crucially dependent upon apprenticeship and junior
teammember type working relationships.  It's through these type of
side-by-side design-in-real-situations that these complex and dynamic
skillsets and judgement abilities are demonstrated, practiced,
discussed, iterated, and honed over time.

This is how most "expertise" in many fields is gained.  A good
starting foundation is, of course, incredibly valuable.  And any and
all means of obtaining insights, information, and knowledge about all
the stakeholding aspects of any project are always helpful.

However, there are also many patterns and known solution fields from
which new solutions to complex problems can be drawn and applied, and
this is where RED delivers success.

I should also underscore that while "expert" can refer to expertise
in particular domains (say for example 'mobile phone operating system
experience frameworks' or 'handheld medical equipment' or
'web-based commerce transaction systems', etc.), RED is first and
foremost about expertise in rapidly designing successful solutions to
a range of projects, problems, and challenges.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=37626


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