I think Jared Spool's comments a few weeks ago summed up my thoughts on how UX/UCD contributes to strategy (or doesn't!), so I'll just refer you there: http://www.ixda.org/discuss.php?post=45062#45062
But I'll also highlight this great quote from yesterday's Financial Times, in which Robbie Bach, head of Microsoft's entertainment and devices division, admitted that Windows Mobile isn't losing market share because of sales or marketing or distribution or feature set, but that, "Our experiences aren't as rich as they need to be." http://bit.ly/8jbod Victor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=46405 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
