I think that is Victor's point, William. That MS isn't cuttin' it
in the UX arena and thus can't compete.

But if you want to get a glimpse of where mobile windows is going,
check out the UI for the latest Zune. i got to play w/ it recently
and really loved it. If I wasn't so invested into DRMed AAC (upwards
of $500 according to Apple if I wanted to convert it to DRM-free),
I'd really consider it for my next MP3 player. 

But regardless of that. A few thoughts.
I appreciate the "let's start the conversation" presentation that
Charlie presented. Very proactive post that gives people a tangible
tool. So kudos and thanx.

I think that I might make some changes though:
1) do what victor was doing. Case studies, quotes, etc. and try to be
as non-Apple as possible. Look at Zip Car, Salesforce.com, BBC,
Amazon, etc. Be sure to choose examples that are relevant to your
business and quantify their story in some way.

2) Fess up! as one person noted it WILL cost you money up front. It
is a new task which means new hours and probably new bodies. Create a
PLAN, not just a speech.

3) Demonstrate that you know your boss' business explicitly (not
that charlie wouldn't do this, but there wasn't a "place holder"
slide for this)

4) Don't go in alone. Be sure you've already created allies in the
other departments just by word of mouth. 

5) Prep through blitzkrieg. When I was hit with this issue a few jobs
ago, I would hit almost weekly if not multiple times a week my entire
office with posts from BusinessWeek and FastCompany highlighting
design's direct effect on business. Again, stay away from Apple
examples.

6) Don't talk about user experience or even design. Talk about
measurable and tangible articulations of design in the context of
YOUR product. 

7) Demonstrate that you have expertise by just being above your
boss' head, but not too much that they blow you off.

8) Here's the kicker ... JUST DO IT! Sketch out examples just based
on heuristics how you envision your company's products changing over
time. Be the visionary and show the sweat equity to your ideas.

Enjoy!

-- dave


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46405


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