I used to use newegg a lot...but now not as much, though I still shop there 
regularly...unfortunately they are one of the approved vendors for work.

But, several years ago where every single drive I got from them was either DOA 
or died within a month or two....and the RMA replacements were just as bad....I 
declared a no more harddrives from NewEgg.  But, I would still buy other stuff 
from them....though the things have dropped off (though not just NewEgg) since 
I got an Amazon Prime account....

Recently, I was reminded that the ban on buying harddrives from them needs to 
stay in effect.  We had purchased new desktops without harddrives in 
anticipation of the retirement of a disk array.  Unfortunately, the array is 
NetApp, and while I had mentioned that I had heard that NetApp NDMP tape 
backups couldn't be restored onto a competitor's NAS....they didn't think to 
find out until after the NetApp had been turned off, on whether any archive 
tapes could be restored or not.  We've apparently never had to restore from an 
archive before.  Though I had raised whether we were keeping around drives so 
that we could.  So, the NetApp is now standing in the corner of the datacenter, 
in case we should get called on to restore something from archive.....don't 
think I'm going to wait 7 years or so to get drives in my desktop.

At one time, there was a department that didn't want to pay for tapes for their 
archives....and since we had just changed tape formats....and still had a 
number of the older drives available and all the old tapes...we told them we 
would do archives to those old tapes for as long as we still have old tapes or 
the old drives remain operational.

That eventually ended when the last drive we had ceased to function.  So, now 
they have to buy tapes for their archives (or they would've if we hadn't all be 
reorged together into ITS.)  Though during annual inventory time...we still 
have to account for servers that they own in our datacenter.  

So, while I had quoted CDW-G, because of my dislike of NewEgg for harddrives.  
I got drives....from NewEgg....I'm doing mirrored...so I got two drives...one 
died early, got RMA'd, the replacement started failing....but eventually both 
drives failed.  I debated getting them swapped through the drive's warranty, 
where I was kind of surprised to find that the 1TB Seagates only have a 1 year 
warranty...

Seems whether CDW-G is ok or not ok to order from, depends on the mood of the 
person that handles purchasing....

Since I had recently rebuilt an array at home with Seagate drives that had 3 
year warranties....I suggested that we try to find such things to get me back 
up and running.  So, my manager worked with somebody else to procure new drives.

Result a pair of 2TB Seagate drives with 3 year warranties....

Other than some hiccups with other hardware in the computer....things have been 
running great since....

----- Original Message -----
> > From: [email protected] [mailto:discuss-
> > [email protected]] On Behalf Of Brodie, Kent
> > 
> > I don't have any reason to change companies yet, as my orders from
> > newegg
> > are a bit infrequent; but I do appreciate the heads up!
> 
> The question you need to ask yourself is not so much the probability
> of receiving a defective or damaged drive...  Because that can
> happen to anyone.
> 
> The question is how you'll be treated when/if that occurs.
> 
> In my case, I received 3 drives.  One of them worked for a few
> minutes.  One worked for a few hours.  And the third one is still
> working.  The so-called dents on the damaged drives are so miniscule
> that I definitely wouldn't notice if they were present originally.
>  Even if I had, I would have thought nothing of them.  They're THAT
> small, in plastic, around the SATA connector.  Definitely not
> relevant to the operation of the drive, unless they're an indicator
> of excessive G forces at some point.
> 
> I know I handled them with care, didn't drop them or bump them or
> anything.  So while I cannot say definitively whether or not it was
> prior to the original delivery, I can say definitely it wasn't
> caused by me.
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> 

-- 
Who: Lawrence K. Chen, P.Eng. - W0LKC - Senior Unix Systems Administrator
For: Enterprise Server Technologies (EST) -- & SafeZone Ally
Snail: Computing and Telecommunications Services (CTS)
Kansas State University, 109 East Stadium, Manhattan, KS 66506-3102
Phone: (785) 532-4916 - Fax: (785) 532-3515 - Email: [email protected]
Web: http://www-personal.ksu.edu/~lkchen - Where: 11 Hale Library
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