On Wed, Mar 12, 2008 at 2:26 PM, Fifer < [EMAIL PROTECTED]> wrote: > > JimC;278678 Wrote: > > I am working on trying to find a solution for handling spare parts in > > non-U.S. regions (both under warranty and "for purchase"). We're > > really good at shipping lots and lots of retail products, but there's > > really no infrastructure for handling small, "one off" orders. > > > > I know this is a real issue for customers, but it isn't as easy to > > solve as we all would like. Hopefully we'll have some positive answers > > for you soon. > > Jim, if it's a difficult problem to solve (and I believe it is having > worked in a similar environment), would it not have been possible to > leave the old Slim Devices parts-supply system (which worked) in place > until a solution was found rather than leaving European buyers high and > dry in this respect? It's normal when changing channels to switch off > the old channel only when the new one is available.
Hey man, go run your own business! :-)
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