Hello,
Hey, would you mind sending me the installer that Greg made. I just
got my scanner and I'd like to try it prior to using the CD that came
with the scanner.
Thanks.
Dan
On Sep 29, 2006, at 9:45 AM, Cheryl Homiak wrote:
Hi all.
Greg sent me an installer to try; it works for him without errors
but when I use it and then try to open the toolbox app I get a
message about missing or damaged files or wrong settings and am
told to reinstall the scanner driver. This could be because I had
already tried to install but I haven't found a surefire way to get
rid of everything; the install button still says "upgrade" when I
try reinstalling so probably I didn't uninstall everything.
Also, my documentation says that all the apps need to be installed
and I had a lot more installed when I tried to do the install
individually: I had omnipage apps in my /Applications folder and a
canoscan folder and photostudio folder and several others. Gret
says all I actually need is the toolbox app and the scanner driver
and that is all that is in his installer. So I'm not sure what to
think or what to do next. I think for starters I'll try installing
the scanner with Greg's installer on my daughter's computer just to
see if it works there since I haven't attempted any install there;
that isn't where I want the scanner to be but at least i'll know
whether my previous attempts to install are the problem. Btw, can
somebody please tell me whether I should hear anything or have some
indication the scanner is working when I press the pdf button?
Thanks.
--
Cheryl
"Where your treasure is,
there will your heart be also".
