Joerg Barfurth wrote: > Of course the problem is how to teach people the rules for handling > issues that don't understand the underlying developement process without > scaring them away from submitting issues at all.
I've been experimenting with using server-side programs to *guide* users towards making useful bug reports: http://website.openoffice.org/tryouts/dcarrera/miniZilla/ Okay, this one is about *submitting* a first report, rather than commenting on a current one. But you get the idea. A similar process could be used to direct the poster in the right direction. But alas... this kind of form depends on a CGI program. What's the problem with a CGI program?: (1) SourceCast doesn't let us use CGI. (2) If I suggest using something outside SourceCast, the project will be killed on the basis that any and all OOo projects should be done on SC, regardless of SC's inability to perform. And I'll probably have to put up with some verbal abuse before giving up in frustration. Sigh... -- Daniel Carrera | I don't want it perfect, Join OOoAuthors today! | I want it Tuesday. http://oooauthors.org | --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
