> > You don't hear your customer base. > > Oh I hear you! > > We have NINE THOUSAND resellers and maybe 20 or 30 active contributors > to this list. The other lists we run are completely dormant. >
And another that usually doesn't need to go searching for posts each day.. > You folks are completely passionate about this way of communicating, I > get that. ..... > I'm sorry that some > people are very unhappy about that compromise and I understand that > some people feel so strongly about it that they'll forego further > interactions with the OpenSRS Reseller community. I think you misunderstand.. It is NOT that we resellers will 'forgo further interactions', but that the need/inconvenience/whatever to head to the forum will outweigh their need to do things closer to them.. > I personally think > that is a shame and hope that many will reconsider - or at least give > the Forum a fair shot by trying it for a month or so before deciding > it's evil. Hmm.. Perhaps OpenSRS should be "trying" running both together BEFORE making the decision to close the mailing lists.. > > We are passionate about serving our resellers. We believe so much in > being reseller-friendly that we put that phrase right in our new > logo. Do we get it right every time? No. Does it mean that every > reseller will be happy with every decision we make? No. But I really > hope we get it right more often than we get it wrong and I hope the > fact that we're open and honest about what we're doing counts for > something. > Well, it seems that: - MOST of the current users of the Discuss list will be participating less, - the Forum software is severly lacking. - the decision to close this list is severly premature. And a question - what happens if the switch to the forum results in even less participation by the community ?? Rgds Jeff _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
