>From: [EMAIL PROTECTED]
>Message-ID: <[EMAIL PROTECTED]>
>Date: Fri, 8 Mar 2002 07:47:31 EST
>Subject: [Duo2400] Re: Have You Seen My PB 2400?
>
>sorry to hear that you've had an ugly experience with this company. I've 
>heard other ugly stories from the same company.
>
>in the future, PLEASE use MCE, they do excellent work, ALWAYS ship out as 
>promised, and I've never had a problem EVER with their work or getting back 
>what I sent them!
>
>MCE can be found online at Powerbook1.com
>
>good luck, keep us posted on this, and by ALL MEANS, contact the Attorney 
>General's Office about this very SERIOUS loss.
>
>Alan

It's the first DT&T horror report I recall seeing for a year or more. 
MCE? They did some work on one of my Comets, forgot to include the 
heatsink when they reassembled it, and the resultant constantly 
overheated condition caused me a world of trouble. When informed politely 
of where they screwed up, Kevin did not even reply with a "sorry." So 
they ain't so great either.

Anyhow, sending computers around without a way to track shipping is more 
than a little foolhardy, IMO, if you really value the machine.

Looks to me like DT&T complied with the customer's shipping instructions, 
and then the package got misrouted, returned, sent out again, and then, 
finally, lost. Not unusual nowadays for lotsa folks. But it's not DT&T's 
fault if there was no way to track the shipment. 

What's your beef with DT&T, anyway? I've not used them yet. I'd like to 
know what misdeed inspires you to express such strong negative feelings 
about them.

Bob F


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