In a message dated 3/8/02 1:38:33 PM, [EMAIL PROTECTED] writes:

>Looks to me like DT&T complied with the customer's shipping instructions,
>
>and then the package got misrouted, returned, sent out again, and then,
>
>finally, lost. Not unusual nowadays for lotsa folks. But it's not DT&T's
>
>fault if there was no way to track the shipment. 
>
>What's your beef with DT&T, anyway? I've not used them yet. I'd like to
>
>know what misdeed inspires you to express such strong negative feelings
>
>about them.


IF you are addressing me, I'll go ahead and respond.  

IF a company plans on repairing large ticket items, they should REQUIRE the 
purchaser to have insurance included in the shipping process so as to protect 
BOTH the purchaser AND the repair company.  Just seems that common sense 
would have drawn THAT conclusion.

I do lots of sales using USPS and UPS, and do NOT ship anything out without 
insurance. I do NOT offer insuurance as an OPTION, it's a requirement if 
anyone wants to do business with me.

just my 2 cents
Alan

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