What has been the experience regarding replacement parts and the time between request and fulfillment? I have requested two parts nearly 3 weeks ago. I have emailed regarding these parts 3 days ago with no response.
Has this been the Elecraft approach to customer service?

My purchase is over $1700 and I could have purchased several brands at far less with varying degrees of sophistication for quite a bit less money.

Several hams have reported excellent customer service. Have I been misled?

John

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