You'll have much better luck on the phone than with email.

Larry N8LP



John D'Ausilio wrote:

I would think that's very odd. I've ordered parts a number of times,
and they usually make it across the country within a week.

Maybe a phone call could clear things up?

de w1rt/john

On 2/9/06, John Wiener <[EMAIL PROTECTED]> wrote:
What has been the experience regarding replacement parts and the time
between request and fulfillment?
I have requested two parts nearly 3 weeks ago.  I have emailed
regarding these parts 3 days ago with no response.
Has this been the Elecraft approach to customer service?

My purchase is over $1700 and I could have purchased several brands
at far less with varying degrees of sophistication for quite a bit
less money.

Several hams have reported excellent customer service.  Have I been
misled?

John

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