Instant response to telephone calls. Call them up. You will be
directed to the right department. This is a class company, dedicated to
customer service and satisfaction.
Bob
N4HY
John Wiener wrote:
What has been the experience regarding replacement parts and the time
between request and fulfillment?
I have requested two parts nearly 3 weeks ago. I have emailed
regarding these parts 3 days ago with no response.
Has this been the Elecraft approach to customer service?
My purchase is over $1700 and I could have purchased several brands at
far less with varying degrees of sophistication for quite a bit less
money.
Several hams have reported excellent customer service. Have I been
misled?
John
--
AMSAT VP Engineering. Member: ARRL, AMSAT-DL, TAPR, Packrats,
NJQRP/AMQRP, QRP ARCI, QCWA, FRC. ARRL SDR Wrk Grp Chairman
Laziness is the number one inspiration for ingenuity. Guilty as charged!
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