John - If people told you Elecraft had good customer service, they did not represent it correctly. Actually, Elecraft service is world class, excellent, exemplary, unrivalled.
I am sure there is a practical explanation to why your experience is contrary to what so many of us have experienced. N7WY ---- John Wiener <[EMAIL PROTECTED]> wrote: > What has been the experience regarding replacement parts and the time > between request and fulfillment? > I have requested two parts nearly 3 weeks ago. I have emailed > regarding these parts 3 days ago with no response. > Has this been the Elecraft approach to customer service? > > My purchase is over $1700 and I could have purchased several brands > at far less with varying degrees of sophistication for quite a bit > less money. > > Several hams have reported excellent customer service. Have I been > misled? > > John > > _______________________________________________ > Elecraft mailing list > Post to: [email protected] > You must be a subscriber to post to the list. > Subscriber Info (Addr. Change, sub, unsub etc.): > http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/subscribers.htm > Elecraft web page: http://www.elecraft.com _______________________________________________ Elecraft mailing list Post to: [email protected] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
