Kris,
> I can definitely produce your problem. I think it is the same as now I am
> seeing certain categories being duplicated in the Category list after
> synching. The behavior seems to happen because Entourage is not keeping
> track of categories imported from Palm Desktop versus synchronized from the
> Palm and then when it sees the custom category on the Palm, Entourae tries
> to add the category that it detects on the Palm and fails to detect in
> Entourage. As for why it is adding it for each item that has the category I
> don�t know. I think the ID list must be messed up.
I am happy that you can reproduce the problem, this is the first step to
fixing the bug. What I am seeing is Entourage adding a category for each of
the built in applications, there doesn't have to be any items in that
category. In fact if I do a sync, remove the conduit generated categories
and then immediately re-sync the conduit creates the categories again even
through nothing has changed.
> Entourage seems to duplicate the categories if you create the new categories
> and apply them to items or apply categories that do not exist in Entourage
> to items in Palm Desktop, synch to the Palm (so far nothing has been synched
> to Entourage), import the items into Entourage instead of synching from the
> Palm, create a new Entourage category, apply it to a new item in Entourage,
> and then synch with the Palm. I think this is happening because Entourage is
> not keeping track of new categories imported from Palm Desktop. Because the
> normal way of creating a custom category is to create it first on the Palm
> and then synch it, when Entourage sees the custom categories on the Palm, it
> adds them to the category list that already contains the custom category.
>
> If you want to fix this, I�d suggest deleting all contacts, tasks, notes,
> and duplicate categories in Entourage, then try a slow synch (hold down the
> SHIFT key) with Palm overwrites Entourage. If that doesn't work, you may
> need to rename your identity, create a new one with the name of the Palm
> user, and synch with nothing in Entourage. Then re-create your accounts,
> etc. This will work fine if you are not storing your mail locally,
> otherwise, you�ll have to drag all the messages to the desktop while in one
> identity and then drag them into the new identity.
This is way too much work ! The main problem is that I have a number of
contacts that I am not syncing to the Palm and don't want to lose them. I
also have all my mail locally and it is running about 200MB at the moment.
With the AppleScript I posted here earlier this week the problem isn't too
bad as all I do is run the script after each sync and do a small amount of
tidy up.
What I am going to do is create a new identity and try the slow sync from
the same Palm with Palm overwrites Entourage and tell you how that goes. I
have a feeling it might not work as I expect categories to be created for
each Palm application which would still give me three "Personal" categories
instead of one. I will try it later today and get back to you.
Thanks,
Nick
--
Nick Beadman
[EMAIL PROTECTED]
http://www.polymorph.net
PolyMorph Software Development, fine utilities for your Mac.
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