On 11/16/00 7:34 PM, "Remo Del Bello" <[EMAIL PROTECTED]> wrote:
> on 11/16/2000 11:45 AM, Kris deftly typed out:
>
>>> So we should not create new categories in Entourage. They should all be
>>> created on the Palm so that when synching they will be created in Entourage
>>> and not be duplicated after that? Is this correct?
>
>> Yes you should create custom categories on the Palm. I forget why it had to
>> be
>> this way. It was a limitation of some sort. We cannot control everything the
>> Palm does when it sees a custom category created in Entourage.
>
> Correct me if I am wrong but isn't the HotSync Conduit responsible for
> creating and synching the categories? This *would* make it an Entourage
> problem. It seems crazy that one should have to create all categories on the
> Palm. Does it work that way with Palm Desktop?
It is actually a bit complicated.
We can only support categories that are created on the Palm because they
have a limitation of 15 categories per application, except for Calendar.
Entourage supports Unlimited Categories across the entire application, and
unlimited categories for each record. Synching up from the Palm is
significantly easier than synching down to the Palm due to all the complex
mapping that we have to do. There are also some significant performance
implications when trying to keep the category lists in sync.
I don't recall how Palm Desktop deals with this issue, but I do know that a
number of third party conduits for Windows and Outlook also have this
limitation. My previous experiences with Palm Desktop were mixed. I often
had category problems when I created or made changes to them on the desktop.
-Omar
--
Omar Shahine - [EMAIL PROTECTED] - http://www.shahine.com/omar
Program Manager - Entourage:mac - Macintosh Business Unit
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