On 7/12/01 4:07 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:
> On 7/12/01 11:28 AM, "Jen Funk Segrest" <[EMAIL PROTECTED]> wrote:
>
>> Ok I had to go back to netscape to get mail till i get this solved.
>>
>> Ok yesterday, my entourage, out of the blue, after a year of flawless use
> (I
>> DO LOVE Entourage) began crashing.
>
>
> I think you have disk corruption. You just need to do an Advanced Rebuild -
> - hold down option key and select Advanced Rebuild. This is in the ReadMe
> and Help, you know But there's now a very good article about it at the
> Entourage page at MacTopia where you should always check:
>
>
> <http://www.microsoft.com/mac/library/feature_articles/ent/t_rebuild_databas
> e.asp>
>
>
> You may need to trash the preference files it specifies in that article.
>
> And before you do this rebuild, apply SR 1 update which you will also find
> at MacTopia Office 2001 site first, if you haven't yet.
I had a similar problem and ultimately wasn't able to open Entourage at all.
I did a whole lot of reinstalling to no avail. Eventually I discovered it
was a problem with my main identity. Once that got fixed Entourage
opened okay, and my incidence of crashing in Entourage and in general
dropped dramatically.
Question: why are there Identities and Office 2001 Identities? What do
each do?
Judith
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