On 7/12/01 7:39 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:
> On 7/12/01 4:23 PM, "Judith Knee" <[EMAIL PROTECTED]> wrote:
>
>> Thanks for the explanation. When I had the problem I did the
> preference
>> file trashing and rebuilding which didn't work. Based on your
>> explanation, it must have been my Office 2001 identity that had the
> problem,
>> not my main identity, since I don't use OE.
>
>
> Office 2001 Identities (like OE's Identities) includes by default an
> identity called "Main Identity". You can change its name to whatever you
> want (and must do this, for example, if synching to a Palm handheld). Most
> users who have only one Entourage Identity don't bother changing the name,
> but you can. Whatever. This is usually the one that has the problem since
> it's the one you use the most. If you look inside Office 2001 Identities
> folder, you will see a subfolder called "Main Identity", -- or whatever you
> may have named it to. (You usually do the renaming when you're in Entourage
> and choose File--> Switch Identities..., select the identity to rename in
> the window that comes up and rename it. There is another way, but never mind
> that now.) Inside this "Main Identity" subfolder are your Message, Database
> and Database cache files, as well as Schedules and one or two others. When
> you rebuild your database, this is where you go to find the no-longer-needed
> "Old Database", "Old Messages". "Old Database Cache" (and sometimes a
> "Database Cache (Rebuild)" file) which can then be trashed. If you have any
> of these "Old" files from previous rebuilds, you can trash them now.
Thanks again for further explanation. Another thing I do ever since I
had the opening/crashing problems related to the identity problem is
automatically back up my entourage data as a startup item.
Judith
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