On 7/12/01 3:28 PM, "Judith Knee" <[EMAIL PROTECTED]> wrote:
> I had a similar problem and ultimately wasn't able to open Entourage at
all.
> I did a whole lot of reinstalling to no avail. Eventually I discovered
it
> was a problem with my main identity. Once that got fixed Entourage
> opened okay, and my incidence of crashing in Entourage and in general
> dropped dramatically.
Reinstalling usually isn't relevant. Rebuilding the database, increasing
memory, and occasionally trashing preference files usually do the trick.
>
> Question: why are there Identities and Office 2001 Identities? What
do
> each do?
Identities are for Outlook Express. Office 2001 Identities are for
Entourage. Similarly for Script menu Items/Entourage Script menu items,
Soundsets/Entourage Soundsets. If you're using Entourage and have given up
OE, you can trash Identities. If you keep OE around "in case of emergency",
might as well leave Identities too, although OE would create a fresh empty
Main Identity if it you trashed your current ones and launched OE.
--
Paul Berkowitz
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