On or near 2/22/02 7:13 AM, David at [EMAIL PROTECTED] observed: > Yes, this was Earthlink's final stupidity for me. No thought was given to > how this might affect the thousands of professionals who travel from home to > work with a notebook computer. I was kicked from customer representative to > customer representative all who listened politely to why this move was utter > stupidity and didn't solve any of the problems they claimed it would. > > Every one explained that all I had to do was change my email account so that > mail was sent through their server instead of the remote server. And none > could comprehend how this 'fix' then prevented me from sending mail when I > was at work or school. I concluded that the company is run by morons who > discourage anyone from thinking and found a local service who actually hires > people capable of thinking and actually encourages them to do so. > > And let's not even consider the huge billing mistakes Earthlink seemed to > make at least three times a year. I put them in the same category as AOL and > Dell -> avoid at all costs.
As a counter-balance: While I find it a bit annoying that I can't send mail via smtp.mac.com, Earthlink access is virtually everywhere. Therefore, the convenience of being able to dial in to Earthlink from whatever city I am in makes it worthwhile to stay with them. And, if I have access from some other server (as I did at the Seattle VP Summit), I then found I could send mail via mac.com but NOT from Earthlink. It was a matter of a minute or two to set up an alternate account in Entourage, and that was it. I could still read all my mail accounts; only the sending needed to be switched. Less trouble, certainly, than changing the telephone number for dialing up. And so far, after 3 years with Earthlink, no billing errors. -- My web page: <http://home.earthlink.net/~allenwatson/> My scripts page: <http:homepage.mac.com/allenwatson> Microsoft MVP for Mac Entourage/Word--<[EMAIL PROTECTED]> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
