Hi Hanagan,

Did you update your system and Office software as Diane suggested?  And did
you repair disk permissions afterwards?

Beth

On 12/29/03 2:50 PM, "Hanagan" <[EMAIL PROTECTED]> wrote:

> Hi Diane.  
> thanks for getting back to me.
> Personally, I find there's quite a chasm between humour and juvenile.
> But one man's joke is another's slash to the jugular.  Can't please
> everyone.  So I certainly don't try to cater to the thin-skinned or the
> wimpy.  But I don't MEAN to offend either.
> And being the owner/moderator of three different online user groups, I'm
> well aware of proper decorum.  And I never would have chastised for such an
> attempt (albeit weak) at humour.  ;-)
> Sorry if it got your britches in a bunch!!!  ;-D
> 
> I did delete/remake the account.  Even went into the "keychain" and removed
> all those that appeared to be associated with Entourage and then reset them.
> Even tried to create one schedule just for that account.  No love.
> If I add it to a schedule, Entourage can't connect to the server.  If I
> initiate the account retrieval manually, it checks and gets mail perfectly.
> I don't get it. 
> 
> Haven't tried deleting the entire schedule yet.  Nor would I want to if
> there's a less tiresome way.  I have just under 20 email accounts, and all
> of them work fine except that one.  And each have at least two filter
> actions; some more.  That was the most time consuming part of getting the
> app set up in the first place.
> That would reek to have to go through all that again.
> But if nothing else works, it might be worth a try as a last resort.
> 
> Thanks again for this, and any other possibilities.
> 
> ht
> 
> 
> 
> 
> 
> 
> 
>> From: Diane Ross <[EMAIL PROTECTED]>
>> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>> Date: Mon, 29 Dec 2003 14:28:53 -0800
>> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>> Subject: Re: If Entourage causes OS-X to initialize the hard drive......
>> 
>> On 12/29/03 2:16 PM, "Hanagan" <[EMAIL PROTECTED]> wrote:
>> 
>>> 
>>> ........that would suck!!!!
>>> 
>>> Bet that got your attention!
>> 
>> That's not the way to ask for help. Next time try not to be so juvenile.
>> (sorry, but you asked for it)
>> 
>>> 
>>>> Entourage 10.1.0-
>> 
>> Current Version and Build number for Entourage X
>> 
>> Entourage X 10.1.4 (030702)
>> 
>>>> OS10.3.1  
>> 
>> Run Software updater. Latest is 10.3.2
>>>> 
>>>> Multiple accounts - all worked well for a while.
>>>> Needed to change the name/login on one account.  Now that account
>>>> (with the new name) can't connect to server when accessing with the rest of
>>>> the accounts in the same schedule and at the same server.
>>>> When the account is launched to check mail manually, it works
>>>> perfectly.  Only when prompted by
>>>> the schedule does it fail.
>> 
>> Delete your schedule and create a new one.
>> 
>> I also suggest you delete that account and create a new one.
>>>> 
>>>> I even tried removing the keychain (I think) and resetting it.
>>>> I'm relatively new to Mac so I'm not too sure of all that can/should be
>>>> done. And I'm certainly not making any new headway with this
>>>> particular problem.
>> 
>> Try Apple Keychain First aid
>> 
>> Apple Keychain First Aid 1.0 - VersionTracker
>> <http://www.versiontracker.com/dyn/moreinfo/macosx/16997>
>> 
>> Run Repair Permissions:
>> 
>> *  Open Disk Utility in your Applications/Utility folder.
>> 
>> *  Click on the First Aid tab and select Repair Permissions
>> 
>> *  Click on the icon for your boot volume.
>> 
>> *  Click the repair permissions button.
>> 
>> 
>> Don't run from CD as updates have a newer version of Repair Permissions.
>> 
>> Run Repair Permissions from the volume being repaired.
>> 
>> -- 
>> Diane Ross
>> Mac MVP
>> Entourage Help Page <http://www.entourage.mvps.org/>
>> 
>> 
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