Hi Hanagan, First, read through the following article: <http://www.entourage.mvps.org/help/send_receive/index.html>. If you don't find the solution there, work through the following (some of which will be repetitive but I wrote it before I remembered the article :-).
You say that all your accounts download successfully on a Send & Receive except this one. Is there anything that distinguishes the way you made this account besides it's name and address? Any other idiosyncratic settings or options? Are they all POP or all IMAP accounts? Same server? Try disabling ALL schedules and ALL rules. Create a schedule to download just this account. If the schedule now works, then there's a conflict somewhere with one of your other schedules or rules which you can find by a process of elimination. If it still works only manually, then I'm back to thinking this is a database or maybe an identity problem. To eliminate the latter, create a new identity (File> Switch Identity). Set up the account there and try it. If it works, then there's corruption in your main identity and you'll have to remake it (along with all your schedules and rules). To eliminate the database as the culprit, you can create a new User and set up an identical account to the problem one. If Send & Receive now works, that would confirm database corruption and you should go ahead and do an Advanced rebuild on the database of your original User. You will lose all your links but your data will remain intact (although being paranoid, I would do a database backup first for peace of mind regardless). You'll find more about Rebuilds, Identities, Databases and everything else Entourage here: <http://www.entourage.mvps.org/toc.html>. Hope something here helps! Beth On 12/29/03 6:12 PM, "Hanagan" <[EMAIL PROTECTED]> wrote: > It's very cool to learn all of these cool new "inside" tricks that will > surely come in very handy as my Mac years advance. > But as to this issue, no "joy" at all. > > I deleted the account. Shut down Ent. Restarted while holding the Opt key. > Selected "Typical Rebuild". Ran "Repair Permissions". Re-created the > errant account. Testing workability of account by launching manually > (worked). Then tested the account with the "Send and Receive All" schedule. > Ent. returned the same error message again. > > And as you suggested, yes, everything else seems to be working just as one > would expect it too. > > I do love a good challenge. But I think I still prefer a successful conquer > of it even better. :-) > > And thank you for joining in the fray; for as long as you might want to. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
