On 12/29/03 5:01 PM, "Hanagan" <[EMAIL PROTECTED]> wrote: >> Hi Hanagan, >> >> Did you update your system and Office software as Diane suggested? And did >> you repair disk permissions afterwards? >> >> Beth > > > Hi Beth. > Both OS-X and Office-X have had the latest updates installed. > Somehow, I hadn't noticed the "Repair Permissions" bit. Interesting that > this would be such a prevalent issue that there is actually a specific > system function at the ready to recover from it. > As I mentioned, after many years doing the "PC" thing to death, Mac is > certainly a major part of my future from now on. But this feature wasn't > part of my lexicon yet. > > I have run it now but to no avail. > It seemed to do a bunch of stuff, but when I again added that account to the > "Send/Receive" schedule, I get: > > "Could not retrieve mail from the account xxxxxxxx." > > "A connection error has occurred." > > "Error: -23012" > > But again, if I launch that account by itself manually it checks and > retrieves mail perfectly. > > Back to square one. > Gunna be a challenge, this one, huh?
Yup :-)! It might be worth trying a Typical rebuild of your database, just in case you have mild database corruption (long shot, but you never know). If you have no other problems with Entourage, I doubt an Advanced rebuild is in order. Try it this way. Delete the problem account. Do a Typical rebuild (hold down the Option key while launching Entourage). Repair disk permissions (again). Remake the account. Any joy? Hope this helps. Beth -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
