Before doing the rebuild (or if it didn't work), try deleting those messages this way:
Go to Tools> Accounts> (your account)> Options and check the box to "Allow online access". That will put a server icon for the account in your folder list. Click on it and you will see whatever messages are sitting on the server. If these problem messages are there, select and delete them. If not, you're back to doing a database rebuild.
Beth
On 1/23/04 10:15 PM, "Nancy D." <[EMAIL PROTECTED]> wrote:
I so much want this to work - because Entourage is crashing every few minutes!
I turned off “preview pane,’ and yes, the invisible messages can be pinpointed by a large blank space between messages, but just placing the cursor anywhere near the blank (on both the in box blanks and the delete message blanks) causes a crash!
How can I do a standard database rebuild?
On 1/23/04 4:24 PM, "Eddie Hargreaves" <[EMAIL PROTECTED]> wrote:
> If the messages crash your machine when you view them in the Preview Pane,
> turn off the Preview Pane in the View menu. If you then select the messages
> and view the Source (same menu) you can see what the message is with far
> less chance of it crashing Entourage. You can also delete them if they are
> unimportant. It sounds like you might need to do a standard database
> rebuild.
>
> Eddie Hargreaves
>
> On 1/23/04 4:08 PM, Nancy D. <[EMAIL PROTECTED]> wrote:
>
>> Paul!
Nancy Alicia De Los Santos
GT Productions
P.O. Box 261003
LA, CA 90026
323-226-9256 home/office
323-226-1066 fax
213-926-4345 cell
