On 11/29/06 7:41 PM, Bellwether deftly typed out:

> € I copied this Main Identity (Database, Mailing Lists, Rules, Signatures)
> to another computer, and fired up Entourage on that computer, and Shift h
> did work. I copied that Main Identity back to this computer, and Shift h did
> not work.

Since the issue did not follow the Identity when you moved it to another
Mac, the problem is not in any of the Identity files. I would copy your
Entourage Identity to a new OS X user account and see if the problem
persists. That will determine if the issue is system-wide or local to your
Mac OS account.

Do you have any custom keyboard shortcuts?
   System Preferences -> Keyboard & Mouse -> Keyboard Shortcuts
To be on the safe side, I'd just hit the "Restore Defaults" button on that
PreferencePane.

> € No QuicKeys or anything like that on this computer.

What do you mean by "anything like that"? Do you have *any* utilities that
provide keyboard shortcuts? DragThing? Quicksilver? Launchbar? Butler?

-Remo Del Bello 

-- 
"Christmas is a time when people of all religions come together to worship
Jesus Christ."
- Bart Simpson


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