On 12/4/07 10:35 PM, "Sean Hayes" <[EMAIL PROTECTED]> wrote:
> No current identity...have never launched Entourage before. No database. No > identity files of any kind. Still, I archived the MUD folder and got the same > result ... nothing. Usually, when Entourage will not open, it¹s a problem with Entourage and/or preferences. In your case since you have not used Entourage , this indicates a problem with your install of Office or on the base OS files that Office uses. 1. use "Remove Office" located in Additional Tools folder In Office 2004. You¹ll need your registration key when installing in #4. 2. Apply the latest Apple combo updater- this will overwrite any files that have become corrupted. Incremental updaters do not go back and overwrite other files. Combo updaters will install on the same version as they¹re applyingno need to roll back or do a clean install. Mac OS X 10.4.11 Combo Update (PPC) <http://www.apple.com/support/downloads/macosx10411comboupdateppc.html> 3. Restart and run Repair Permissions 4. Install Office from the CD and Update fully. > > Mactopia Downloads > <http://www.microsoft.com/mac/downloads.aspx> > > You need to get these updaters: > > 11.3.5 combo > 11.3.6 requires 11.3.5 to be installed > 11.3.7 requires 11.3.6 to be installed > 11.3.8 requires 11.3.7 to be installed > 11.3.9 requires 11.3.8 to be installed > > -- > Diane Ross, Microsoft Mac MVP > Entourage Help Page <http://www.entourage.mvps.org/> > Entourage Help Blog <http://blog.entourage.mvps.org/> >
