Larry - you are not alone. I have SP1 and Ent v12.0.1 on Leopard 10.5.3. My contacts have also gone bonkers. I exported them to a text file so I could delete all of them from Entourage, rebuild and then re-import. I went from 2500 contact to 9. The problem is, I can "see" that there are 9 because the status bar at the bottom of the window says they are there but nothing shows up in the window. If I click around where they should be I occasionally can get my primary contact to display. I can't CMD-A to select all and delete. I've rebuilt at this point and the contacts are still there but not visible.
Unable to fix the problem I thought I would plow on. I took the contacts into Apple's Address book to use their find duplicates function and then exported them as a large VCF file. Entourage was quite happy to import them. However, the search box doesn't work about 80% of the time - it just sits there. Also, if I scroll the entire contact list there is a section that is simply blank (no text on the screen). Not a good sign. I'll try dragging my MU folder to the desktop, letting Entourage '08 (v12.0.1 build 80305) recreate the MU folders, dragging my ID back in as Diane (my Entourage hero) suggested. Dean >on 6/29/08 6:13 AM, Larry Stone at [EMAIL PROTECTED] wrote: > On 6/28/08 6:32 PM, Diane Ross at [EMAIL PROTECTED] wrote: > >> I have seen a similar problem and found if you move the Microsoft User Data >> folder to the desktop and rename it, then let Entourage create a new MUD >> folder, you can drag your Identity back into the newly created folder. >> >> Let me know if this helps. > > For whatever reason, that did allow me (so-far) to run with the two-week old > backup (and Office is now updated to 12.1.1). But the newer version of the > database still had the unrepairable corruption of the Contacts. And I had > done a lot of contact updating since then so I'm out a couple of hours of > work reentering all the changes/additions. > > Frankly, this has me very concerned about the stability of Entourage. As > someone who is very technical, most other reports of problems I could > dismiss as "user error". But not this one. I have a backup strategy that > should let me recover from just about anything. But not something like this > where the database is corrupt for a while but doesn't show it until later. > > Meanwhile yesterday, I was setting up (Apple) Mail (and iCal and Address > Book). While there are a few things Entourage can do better (multiple > schedules, send-only accounts, custom headers), I'm not sure it's worth the > risk. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
