I just ran into a similar problem, with Tiger. SyncServices in E'rage is set to copy data to Address Book (e.g. Nothing changes in Erage), and when I returned this afternoon, everything was gone from the contacts except the name and work title--all emails, phones, etc. gone. Restored from a text export (loosing categories), but it's still a problem.
On 6/30/08 10:30 AM, "Dean Suhr" <[EMAIL PROTECTED]> wrote: > Larry - you are not alone. I have SP1 and Ent v12.0.1 on Leopard 10.5.3. > > My contacts have also gone bonkers. I exported them to a text file so I > could delete all of them from Entourage, rebuild and then re-import. I went > from 2500 contact to 9. The problem is, I can "see" that there are 9 > because the status bar at the bottom of the window says they are there but > nothing shows up in the window. If I click around where they should be I > occasionally can get my primary contact to display. I can't CMD-A to select > all and delete. I've rebuilt at this point and the contacts are still there > but not visible. > > Unable to fix the problem I thought I would plow on. I took the contacts > into Apple's Address book to use their find duplicates function and then > exported them as a large VCF file. Entourage was quite happy to import > them. However, the search box doesn't work about 80% of the time - it just > sits there. Also, if I scroll the entire contact list there is a section > that is simply blank (no text on the screen). Not a good sign. > > I'll try dragging my MU folder to the desktop, letting Entourage '08 > (v12.0.1 build 80305) recreate the MU folders, dragging my ID back in as > Diane (my Entourage hero) suggested. > > Dean > > >> on 6/29/08 6:13 AM, Larry Stone at [EMAIL PROTECTED] wrote: > >> On 6/28/08 6:32 PM, Diane Ross at [EMAIL PROTECTED] wrote: >> >>> I have seen a similar problem and found if you move the Microsoft User Data >>> folder to the desktop and rename it, then let Entourage create a new MUD >>> folder, you can drag your Identity back into the newly created folder. >>> >>> Let me know if this helps. >> >> For whatever reason, that did allow me (so-far) to run with the two-week old >> backup (and Office is now updated to 12.1.1). But the newer version of the >> database still had the unrepairable corruption of the Contacts. And I had >> done a lot of contact updating since then so I'm out a couple of hours of >> work reentering all the changes/additions. >> >> Frankly, this has me very concerned about the stability of Entourage. As >> someone who is very technical, most other reports of problems I could >> dismiss as "user error". But not this one. I have a backup strategy that >> should let me recover from just about anything. But not something like this >> where the database is corrupt for a while but doesn't show it until later. >> >> Meanwhile yesterday, I was setting up (Apple) Mail (and iCal and Address >> Book). While there are a few things Entourage can do better (multiple >> schedules, send-only accounts, custom headers), I'm not sure it's worth the >> risk. > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
