Is the termed user hidden from the GAL?
> On Feb 9, 2015, at 17:53, "J- P" <[email protected]> wrote:
>
> Hi all
>
> So i get an email today to allow someone to login into a former employees
> outlook,
>
> So i grant the user full access to the former users mailbox , then I send
> them a template email that Ive had for years that details the following;
>
> open control panel, go to mail, add profile, enter the server, user etc..
>
> They come back and say "it doesn't work" yes I know , so I figure let me do
> it,
>
> and sure enough I cannot connect, it returns the following;
>
> Outlook cannot log you on, verify you are connected to the network, and are
> using the proper server and mailbox name etc....
>
> Also tried the exchange IP, the internal name, the fqdn no differnece
>
>
> Ex2013 cu8
> outlook 2010
> and connecting from within the lan
>
