Great question, didn't dawn on me since there has never been any problems for anyone connecting -(i guess no one has ever tried to add another outlook profile/account )
guess i'll look at that next Jean-Paul Natola From: [email protected] Subject: Re: [Exchange] unable to add second profile & account Date: Mon, 9 Feb 2015 19:23:25 -0800 To: [email protected] Autodiscover works the same as before. Has the internal autodiscover been verified in this environment? On Feb 9, 2015, at 19:18, "J- P" <[email protected]> wrote: I appreciate the workaround, however, I can always get access by logging into the computer as that user and launching outlook and let it autoconfigure, what I really want to know is why it's not working logged in with my credetnials (which I granted full access to over the mailbox) This has always worked in the past against EX 2003/07/10, I'm wondering if this is specific to this network or is it because EX2013 has something different going on in the background that I'm not aware of. Jean-Paul Natola Subject: Re: [Exchange] unable to add second profile & account From: [email protected] Date: Mon, 9 Feb 2015 18:57:56 -0800 To: [email protected] Https://<owa URL>/<SMTP address of termed user>Login with new user's creds.That will not only give him access while you hash this out but verify permissions and basic functionality. On Feb 9, 2015, at 18:46, "J- P" <[email protected]> wrote: Nope, the user's last day was Friday, and the mailbox is still active. Subject: Re: [Exchange] unable to add second profile & account From: [email protected] Date: Mon, 9 Feb 2015 18:22:41 -0800 To: [email protected] Is the termed user hidden from the GAL? On Feb 9, 2015, at 17:53, "J- P" <[email protected]> wrote: Hi all So i get an email today to allow someone to login into a former employees outlook, So i grant the user full access to the former users mailbox , then I send them a template email that Ive had for years that details the following; open control panel, go to mail, add profile, enter the server, user etc.. They come back and say "it doesn't work" yes I know , so I figure let me do it, and sure enough I cannot connect, it returns the following; Outlook cannot log you on, verify you are connected to the network, and are using the proper server and mailbox name etc.... Also tried the exchange IP, the internal name, the fqdn no differnece Ex2013 cu8 outlook 2010 and connecting from within the lan
