Https://<owa URL>/<SMTP address of termed user> Login with new user's creds. That will not only give him access while you hash this out but verify permissions and basic functionality.
> On Feb 9, 2015, at 18:46, "J- P" <[email protected]> wrote: > > Nope, the user's last day was Friday, and the mailbox is still active. > > > > Subject: Re: [Exchange] unable to add second profile & account > From: [email protected] > Date: Mon, 9 Feb 2015 18:22:41 -0800 > To: [email protected] > > Is the termed user hidden from the GAL? > > On Feb 9, 2015, at 17:53, "J- P" <[email protected]> wrote: > > Hi all > > So i get an email today to allow someone to login into a former employees > outlook, > > So i grant the user full access to the former users mailbox , then I send > them a template email that Ive had for years that details the following; > > open control panel, go to mail, add profile, enter the server, user etc.. > > They come back and say "it doesn't work" yes I know , so I figure let me do > it, > > and sure enough I cannot connect, it returns the following; > > Outlook cannot log you on, verify you are connected to the network, and are > using the proper server and mailbox name etc.... > > Also tried the exchange IP, the internal name, the fqdn no differnece > > > Ex2013 cu8 > outlook 2010 > and connecting from within the lan >
