I have had some issues lately and it was with Windows Credentialing Manager. Depends on what shows in the Title Bar of the Security Popup that says you cannot log on. Does it say something about Windows or something about Outlook?
Alice From: [email protected] [mailto:[email protected]] On Behalf Of J- P Sent: Monday, February 09, 2015 7:19 PM To: [email protected] Subject: RE: [Exchange] unable to add second profile & account I appreciate the workaround, however, I can always get access by logging into the computer as that user and launching outlook and let it autoconfigure, what I really want to know is why it's not working logged in with my credetnials (which I granted full access to over the mailbox) This has always worked in the past against EX 2003/07/10, I'm wondering if this is specific to this network or is it because EX2013 has something different going on in the background that I'm not aware of. Jean-Paul Natola ________________________________ Subject: Re: [Exchange] unable to add second profile & account From: [email protected]<mailto:[email protected]> Date: Mon, 9 Feb 2015 18:57:56 -0800 To: [email protected]<mailto:[email protected]> Https://<owa<Https://%3cowa> URL>/<SMTP address of termed user> Login with new user's creds. That will not only give him access while you hash this out but verify permissions and basic functionality. On Feb 9, 2015, at 18:46, "J- P" <[email protected]<mailto:[email protected]>> wrote: Nope, the user's last day was Friday, and the mailbox is still active. ________________________________ Subject: Re: [Exchange] unable to add second profile & account From: [email protected]<mailto:[email protected]> Date: Mon, 9 Feb 2015 18:22:41 -0800 To: [email protected]<mailto:[email protected]> Is the termed user hidden from the GAL? On Feb 9, 2015, at 17:53, "J- P" <[email protected]<mailto:[email protected]>> wrote: Hi all So i get an email today to allow someone to login into a former employees outlook, So i grant the user full access to the former users mailbox , then I send them a template email that Ive had for years that details the following; open control panel, go to mail, add profile, enter the server, user etc.. They come back and say "it doesn't work" yes I know , so I figure let me do it, and sure enough I cannot connect, it returns the following; Outlook cannot log you on, verify you are connected to the network, and are using the proper server and mailbox name etc.... Also tried the exchange IP, the internal name, the fqdn no differnece Ex2013 cu8 outlook 2010 and connecting from within the lan
