That's exactly what I get if I try that way myself since 2013, which is how I always connected as an admin on 2007. I even get that if I manually fill in all of the values just like what autodiscover would do (since you're manually creating a profile and not using autodiscover in this case). For admin tasks, I've had to create a default profile connected to the admin account and then change the connected username in the profile when I need to access various mailboxes. I have also had a few little quirks with that under certain circumstances.
If you find something to fix, I'd love to know. For an end user with Outlook, the mailbox you've granted them access to should auto-add to their current profile. If they press ctrl + F6 to put their view into folder list view, the mailbox should be there. When you remove access, it will disappear. If it doesn't auto-add, you can have them add it to their profile as an additional mailbox under properties, e-mail accounts, change, more settings, advanced tab (add mailbox here). -Bonnie From: [email protected] [mailto:[email protected]] On Behalf Of J- P Sent: Monday, February 09, 2015 8:00 PM To: [email protected] Subject: RE: [Exchange] unable to add second profile & account Great question, didn't dawn on me since there has never been any problems for anyone connecting -(i guess no one has ever tried to add another outlook profile/account ) guess i'll look at that next Jean-Paul Natola ________________________________ From: [email protected]<mailto:[email protected]> Subject: Re: [Exchange] unable to add second profile & account Date: Mon, 9 Feb 2015 19:23:25 -0800 To: [email protected]<mailto:[email protected]> Autodiscover works the same as before. Has the internal autodiscover been verified in this environment? On Feb 9, 2015, at 19:18, "J- P" <[email protected]<mailto:[email protected]>> wrote: I appreciate the workaround, however, I can always get access by logging into the computer as that user and launching outlook and let it autoconfigure, what I really want to know is why it's not working logged in with my credetnials (which I granted full access to over the mailbox) This has always worked in the past against EX 2003/07/10, I'm wondering if this is specific to this network or is it because EX2013 has something different going on in the background that I'm not aware of. Jean-Paul Natola ________________________________ Subject: Re: [Exchange] unable to add second profile & account From: [email protected]<mailto:[email protected]> Date: Mon, 9 Feb 2015 18:57:56 -0800 To: [email protected]<mailto:[email protected]> Https://<owa<Https://%3cowa> URL>/<SMTP address of termed user> Login with new user's creds. That will not only give him access while you hash this out but verify permissions and basic functionality. On Feb 9, 2015, at 18:46, "J- P" <[email protected]<mailto:[email protected]>> wrote: Nope, the user's last day was Friday, and the mailbox is still active. ________________________________ Subject: Re: [Exchange] unable to add second profile & account From: [email protected]<mailto:[email protected]> Date: Mon, 9 Feb 2015 18:22:41 -0800 To: [email protected]<mailto:[email protected]> Is the termed user hidden from the GAL? On Feb 9, 2015, at 17:53, "J- P" <[email protected]<mailto:[email protected]>> wrote: Hi all So i get an email today to allow someone to login into a former employees outlook, So i grant the user full access to the former users mailbox , then I send them a template email that Ive had for years that details the following; open control panel, go to mail, add profile, enter the server, user etc.. They come back and say "it doesn't work" yes I know , so I figure let me do it, and sure enough I cannot connect, it returns the following; Outlook cannot log you on, verify you are connected to the network, and are using the proper server and mailbox name etc.... Also tried the exchange IP, the internal name, the fqdn no differnece Ex2013 cu8 outlook 2010 and connecting from within the lan
