That was my first thought as well.

Jonathan


Sent from my Verizon Wireless 4G LTE smartphone


-------- Original message --------
From: Daniel Chenault
Date:02/09/2015 9:23 PM (GMT-05:00)
To: [email protected]
Subject: Re: [Exchange] unable to add second profile & account

Is the termed user hidden from the GAL?

On Feb 9, 2015, at 17:53, "J- P" 
<[email protected]<mailto:[email protected]>> wrote:

Hi all

So i get an email today to allow someone to login into a former employees 
outlook,

So i  grant the user full access to the former users mailbox , then I send them 
a template email that Ive had for years that  details the following;

open control panel, go to mail, add  profile, enter the server, user etc..

They come back and say "it doesn't work" yes I know , so I figure let me do it,

and sure enough I cannot connect, it returns the following;

Outlook cannot  log you on, verify you are connected to the network, and are 
using the proper server and mailbox name etc....

Also tried the exchange IP, the internal name, the fqdn no differnece


Ex2013 cu8
outlook 2010
and connecting from within the lan


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